Roof Replacement: Certainteed Landmark in Sterling, VA

Our next customer journey is about Jody J. in Sterling, VA.  Jody reached out to SBE regarding issues with the roof leaking and possible mold forming on the decking of the roof.  Josh, co-owner of SBE, conducted a site visit to inspect the issue.

Josh went on the roof to inspect the initial damage, then went into the adjacent attic to inspect further.  After doing a thorough external inspection Josh came to the conclusion that the roof needed to be replaced.  After a full review, Josh informed Jody that the issue of mold was due to poor ventilation of the roof.  Josh also informed Jody that the asphalt shingles were beyond their usable life and recommended a full roof replacement in order to provide a comprehensive solution.

One thing worth mentioning about this particular job: SBE was not the cheapest price Jody received.  Josh was up front and honest about being more expensive than the other competitor that Jody was meeting with.  SBE prices their jobs in a very fair manner and is usually right in the “middle of the pack” with pricing.  However, we do not aim or try to be the cheapest.  One of the reasons we simply cannot be the cheapest price is due to our extensive hands-on project management approach to exterior projects.  A company owner touches every piece of the job – and we stake our reputation on our work. Trust is paramount when hiring a roofing contractor.

Within three weeks of signing up, SBE started the roofing job and finished within 2 days, including a thorough clean up and final inspection.  This would normally have been a 1-day job, but the customer elected to replace the whole plywood deck as part of the job.  Karen and her husband decided to change the roofing material to Certainteed Landmark in Heather Blend (a brown variant).  The new asphalt shingle increased the curb appeal of the Sterling single family home. 

Recently, Jody and Karen hired SBE for yet another project!  Stay tuned for our future post where we will highlight the new siding, gutters, and trim project.

SBE is a “Shingle Master” through Certainteed, meaning we offer a 4-star warranty that is backed by Certainteed, one of the largest shingle manufacturers in the world.  Certainteed Landmark carries a 50-year, non-prorated warranty for materials, as well as a 130-mph wind warranty.  SBE also offers a 10 year “no questions asked” workmanship warranty for this type of roof replacement.  SBE offers 24-hour emergency roofing services for all previous and existing roofing customers and we take pride in delivering top-notch customer service.

If your home needs roofing, siding, windows, doors, or gutters, please reach out to SBE today!  You can email us at [email protected] or call at 703.628.7663.  Please mention the “Sterling Post” to receive $250 off your project.  SBE offers financing and accepts all major credit cards.

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